House Rules

General Reservation Information

Reservations must be guaranteed by a major credit card (sorry not VISA debit) when you book.  We do require a deposit of the first night plus tax at the time of booking.  The remaining balance is due upon check in.  Any cancellation, or modification of your reservation may be made up to 14 days prior to your check in date.  Such changes will result in a $30 fee. Cancellations 14 days or less are subject to forfeiture of the deposit.

Check in time: after 4:00pm 

Check out time: 12:00pm

All guests must be 18+ years of age (and valid credit card holders) to book a room. 

For security reasons please provide a valid government issued ID at the time of check in..​ All reservations are subject to 16% tax here in Tofino.  Any keys not returned to our office or key drop box upon check out will incur a $10 charge.

Our property is a non smoking property.  We have strict quiet hours from 10:00pm-10:00am to provide the most relaxing stay for all guests.

Early Arrivals/Late Departures

Coming to town early?  Want to sleep in?  We will do our very best to accommodate your requests just let us know in advance.  If we can't accommodate you we will gladly stow your luggage safely and securely until you're ready to go! There is an early departure fee of one night plus tax.

Cancellation Policy

In order to guarantee a reservation we require a deposit of the first night's fees plus tax is required at the time of booking.  The remaining balance is due upon check in.  Any cancellation, or modification of your reservation may be made up to 14 days prior to your check in date, no charges will apply to changes made outside of the 14 day window. Cancellations 14 days or less are subject to forfeiture of the deposit.

Pet Policy

We love to welcome four legged friends at our property, however not all of our rooms are pet friendly. You must arrange with our staff before your arrival to bring your furry friend along.  There will be a fee of $25/night to a maximum of $50/stay. If your furry friend leaves a big mess, an extra cleaning fee of up to $200 may be applied after you check out.  Pets cannot, at any time be left unattended in rooms, if you need a pet sitter we would be happy to help arrange. 

Privacy Policy

We value your privacy.  We are committed to only collecting the personal information required to provide you with the best service we can.  Your information is safe with us, and will never be kept longer than necessary, or shared with any third parties. 

If you have any questions or concerns about our house rules you can call us at 1.866.425.3448, or reach us by email at stay@duffincove.com